Welcome. I appreciate your interest in my art. All of my pieces are hand made and painted by me in my home studio in Salem, Oregon. I use nontoxic commercial glazes on my sculptures and pottery and fire to cone 6 in my electric kiln. I'll respond promptly to inquiries and welcome questions and comments.
Payment is expected at the time that you place the order. Unless other arrangements have been made, orders not paid for will be cancelled after 7 days.
I accept payments made through pay pal and credit card. Please note that I will not ship an item until payment has been completed.
I also accept checks but cannot send an item until the check has cleared.
California residents must pay state sales tax.
I use automatically calculated shipping whenever possible. I combine shipping when possible and refund overcharges of $1 or more.
You may cancel your order if it has not already gone out for a prompt refund.
Artwork is shipped to the address you have on file unless specified otherwise. It usually takes about a week to receive your item. All items will arrive in a sturdy box with lots of bubble wrap and paper to cushion it during shipment. Feel free to convo me if you have special shipping requests.
The cost of shipping includes what it cost me for packing material and what USPS charges me, to deliver to you door. Packing material includes bubble wrap, paper, packing tape, and quality cardboard boxes. I make every attempt to re-use and recycle materials.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Refunds are accepted, including shipping, if the item arrives damaged, all I ask is for a picture of the broken item. My pieces are not very fragile and are packaged with care. Items with feet are double boxed.
If you are unhappy with your piece, please notify me within 7 days for a refund. I will not process a refund before I receive the item.
All items are created by hand by me in my home studio. Custom orders take about 2 weeks to complete and shipping takes another week or so and I ask for 20% deposit that is not refundable. ** Please know that I have made considerable effort to portray the color and definition of my pieces, however computer monitors vary in how they display colors and what looks accurate here, may not look the same on other computers.